PPG: Constitution

The group shall be known as Springhead Health PPG.  Membership will be open to any patient registered with the practice and will include the Operations Manager or other practice team members as representation from the practice. Membership will be via the meeting group or the virtual group.

Aims

  • The group will provide a communication channel between the patients and the practice.
  • With the help and assistance of practice, the group will seek suggestions from patients for improvements to the service and highlight any areas that need attention. 
  • The group will assist the practice in monitoring quality through patient participation. 
 

Membership

  • This shall be open to any patient of the Practice. Any patient may nominate themselves for election to the PPG at the Annual General Meeting.
  • Removal of a patient from the practice list, for whatever reason, will disqualify continuing membership of the group. 
  • The practice and the Group may approach individual patients for potential membership.
 

Objectives

  • Communication: The group will influence the development of policies in the practice by representing patient views. This will ensure patients make the best use of the facilities available.
  • Surveys: The group will conduct surveys with patients to inform the action plan.
  • The group will work with the practice to ensure changes are fed down to local community groups.
  • The group will be informed of the commissioning plans and policies of the CCG and engaged in consultations when required.
  • Information will be given to patients through poster displays and the practice newsletter.
 

Rules Governing the Group

  • The group shall elect a chair to serve for a period of two years and will be elected at a PPG meeting. Meeting at the practice will be held quarterly.
  • The group will consist of at least a core group of 4 patients.
  • A copy of the minutes from the PPG meeting will be sent out to members via the Operations Manager and are also available on request or on the practice website.
 

Meetings of the Group

  • The Group will endeavour to meet no fewer than four times a year.
  • Notices of meetings, reports on meeting and information about the PPG’s activities will be displayed on the PPG notice boards, in surgery waiting rooms and on the Group’s web page and members will be notified by email alerts and through the post where necessary.
 

Updated 24.01.2025