PPG: Meeting Minutes

March 2025

Date: 17th March 2025
Time: 6pm
Venue: Springhead Health – Meeting room
Attendees: Meeting Chair - AH, KB, GA, CF, JH, MD, BS, JG, BR, BC, JR, NH, NC, PS, KD, SF, SB, AH
Minute Taker: Chelsey Farnell

Introductions

  • Meeting started with introduction of all present 
 

Purpose of PPG

  • Discussed the purpose of the PPG – designed by patients. Discussed that contractually practices are encouraged to have a PPG. Opportunity for patients to give feedback, and essentially become the first sounding board for the practice. Purpose of identifying problems and working together for solutions
  • Identified what is not expected from the PPG – lobbying and individual complaints/problems
 

Shared Vision for PPG

  • Discussed member’s motivation for joining the PPG. General consensus of motivations: to be meaningfully engaged in improving for all patients, problem solving, reducing stigma, focus on improvement, communication
  • Discussion around how to engage patient groups who aren’t represented. Average age of practice noted in Data provided and noted that the age group may not be represented in PPG. Also noted issue of revolving membership – new members who have not been present at previous meetings missing out on information. 
  • Also queries raised on having clinical representation at the PPG – need to identify specific areas to allow relevant staff to speak at PPG
  • Overall objective kindly summarised: Influence, Promotion of Services, Communication, Clinical presentation, Feedback
  • Also noted that report following PPG will be published on the website
 

Group Rules

  • Reviewed group rules. Generally happy with group rules
  • Queried whether timings of minutes should be noted. Group to agree of length of meeting. Flexibilty allowed depending on topic

Action: Agenda for next meeting: Logistics of PPG, function, timings etc

 

AOB

  • Message was sent out to patients to see who may be interested in workshop to help with tech – 140 responses received
  • Potential agenda items for next meeting: Structure of PPG, Logistics, Core Values – members can draw something up and share with Kate, Identify practice top priority and areas of struggle to bring to PPG