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Contact Us
Phone
Online
- Book and cancel an appointment
- Get a repeat prescription
- Get a sick note for work
- Get test results
- Join the practice
- Update medical record
- Change contact details
- Access to Records including Patient Proxy
- Find your NHS Number
- Compliments and feedback
- Friends and Family Test
- Send a query, comment or suggestion
Accessibility
- We have suitable access and facilities for disabled patients and a hearing loop for those with hearing aids.
- If use of a wheelchair is required please contact the surgery in advance so we can make this available for you.
Address
Springhead Health Group
Building B
Fleet Health Campus Vale Road
Northfleet
Kent
DA11 8BZ
Confidentiality
If you attend the surgery and you wish to speak to a receptionist in private please ask and we will take you to another room.
ICB Address
NHS Kent and Medway
2nd floor
Gail House
Lower Stone Street
Maidstone
ME15 6NB
Telephone: 01634 335095
Local Bus Routes
- Fast Track B
- 30
- 489
- 495
- 736
Directions
Get directions (opens in Google Maps)
The Centre is situated on the corner of Vale Road and Thames Way, with the vehicle entrance being on Vale Road. There is free but limited parking available, including disabled spaces.
Directions from A2: (From London bound) Exit the A2 (Gravesend West) and take the second exit of the roundabout (straight across). Follow the road, bear sharp left and along Hall Road, then proceed straight across the roundabout along Springhead Road (A2260). At the end of the road turn right at the roundabout (taking the third exit) and proceed along Thames Way (A226). The entrance is left at the traffic lights and first left into the car park.
From Coastal bound: Exit the A2 (Gravesend West) taking the third exit at the roundabout (heading right). Proceed along Hall Road and straight across the roundabout along Springhead Road (A2260). At the end of the road turn right at the roundabout (taking the third exit) and proceed along Thames Way (A226). The entrance is left at the traffic lights and first left into the car park.
Out Of Hours
Enhanced Access
Ask at reception for enhanced access information
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.